About complaints | Telecommunications Dispute Resolution

All about the complaints we see: examples of case studies, decisions, jurisdiction, and guides to common complaints

Service switch and debt collectors

3 Jun 2021

Case Studies

Provider transfer, communication issues and a bad credit rating.
Bill shock - $2k over data cap

26 May 2021

Case Studies

When Peter* and his family moved houses, their broadband connection was delayed for a month.
No Room to Roam

20 May 2021

Case Studies

This case involved a hefty international roaming charge shock.